Tag Archives: Engagement Management

Beyond Monitoring: Managing Social Media Engagement

I gave an in-depth presentation yesterday at the BrightTalk Social Media Summit on the state of social media monitoring and engagement management for enterprise marketers. This is essentially a view of the business landscape from the perspective of SocialRep. It’s an hour long presentation, but I guarantee that if you’re an enterprise marketer, you’ll find it worthwhile. If you’re not sure about spending the time, fast forward to someplace in the middle and listen for 5 minutes.