Comments on: Crisis Management Essentials for Social Media (Part 1)

By: Cómo gestionar una crisis en Social Media | Top-Rankin

Cómo gestionar una crisis en Social Media | Top-Rankin — Mon, 03 May 2010 09:31:58 +0000

[...] Crisis Management essentials – Chris kenton CEO – SocialRep.com [...]

By: How social media can kill a brand « The Boardroom

How social media can kill a brand « The Boardroom — Thu, 25 Feb 2010 04:48:19 +0000

[...] more information about social media crisis communication see this series of posts from Chris [...]

By: Incorporate Social Media into Your Crisis Management Plan « Aneta Hall’s Blog

Sun, 10 May 2009 18:27:51 +0000

[...] come. Begin by gathering as much information as possible before launching your rapid response team. Chris Kenton suggests initially gathering info. to answering the following two [...]

By: Primark Sweatshop PR Disaster « The Seldom Seen Kid

Primark Sweatshop PR Disaster « The Seldom Seen Kid — Tue, 13 Jan 2009 00:02:26 +0000

[...] Crisis Management Essentials for Social Media (Part 1) Crisis Management Essentials for Social Media (Part 2) [...]

By: Crisis Management Essentials for Social Media (Part 2) | ChrisKenton.com

Crisis Management Essentials for Social Media (Part 2) | ChrisKenton.com — Fri, 19 Dec 2008 20:09:31 +0000

[...] InPart 1 of this primer we talked about laying the groundwork for a strong social media foundation, and understanding the basic social media tools that can help you manage a crisis effectively. In this second part, we’ll talk about some basic crisis management techniques for social media, some essential standard practices for crisis management, and some dos and don’ts to remember in the heat of a crisis. [...]